Microsoft has now enabled digital payments services on Microsoft Kaizala in India by integrating the payment services of YES BANK and MobiKwik. Payment integration with Microsoft Kaizala will enable users to quickly send or receive money without having to leave the Kaizala mobile application. With Microsoft Kaizala, users have the option to make peer to peer payments in one to one and group chat conversations via the MobiKwik wallet and via YES BANK’s Unified Payment Interface (UPI) integration. The UPI payment integration on Microsoft Kaizala works with all 86 banks that are already participating in UPI.

Microsoft Kaizala is also aimed at making the Firstline workforce more productive and helping them communicate in real time. Microsoft Kaizala, a mobile-only product designed for large group communications and work management, enables organizations to take business workflows to its Firstline workforce. By enabling payments, we are empowering Firstline workers to participate and complete business workflows on chat with payments. Microsoft Kaizala was launched in July 2017 in India to provide a seamless convergence of an instant messenger, a collaboration portal, and a productivity enhancer. Existing Office 365 customers through early adopter program can avail 12 months of free subscription of Kaizala Pro for their users. Users can be quickly onboarded on Microsoft Kaizala by using just their phone number as a unique ID. It has been optimized for a 2G network to enable connectivity in remote locations. Microsoft Kaizala is being used by over 900 organizations, including YES BANK, State Bank of India, Apollo Telemedicine, Narayana Hrudyalaya, United Phosphorous, and Kendriya Vidyalaya Sangathan. Society for Elimination of Rural Poverty (SERP), an autonomous society of the Department of Rural Development, Government of Andhra Pradesh, is leveraging Microsoft Kaizala for its frontline workforce of nearly 475,000 to share on-ground, real-time information around latest welfare scheme and development projects.

Microsoft Kaizala is available as a free mobile app on Android, iOS and Windows platforms for individual users.

“We see an opportunity for technology to give Firstline workers more intuitive, immersive, and empowering experiences – and thereby help organizations achieve greater efficiency, enhance their customers’ experience, and increase both innovation and employee satisfaction. Office 365, including Microsoft Kaizala, Microsoft Teams and Outlook, aims to connect this mobile-first and mobile-only workforce for modern collaboration and teamwork.”, said Rajesh Jha, Executive Vice President, Office Product Group, Microsoft.

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