Truecaller crosses the 500-customer milestone for their business offering. The brand says that this success has been achieved within a few months of conscientious efforts by the team in helping brands connect with their customers better. They have also said that businesses are from more than 25 countries including India who have adopted their solution.
Commenting on this Priyam Bose Global Head, GTM, Truecaller for Business said, “Our 500+ verified business solutions customers, spread across key markets globally, are on a journey with us to make business communication more trusted, safer, and efficient. Marquee brands/enterprises across traditional and digital-first businesses are leveraging it to safeguard their brand reputation and bring efficiency to their day-to-day business communication with customers. Our latest offering, Call Reason, is a great value add to the otherwise context-less calls that were an increasing problem for consumers and businesses alike. Call Reason enables businesses to let their customers know precisely why they are calling them and augment customer confidence by communicating even before the call is answered”
As for what Truecaller is offering, they allow businesses to verify their identity on Truecaller which increases consumer safety by preventing fraud and scam calls. This includes various types of businesses, across large public listed companies, digital natives, startups, e-commerce, education, healthcare, banking and financial services (BFSI), and more verticals.
They have even added a new feature called Call Reason, that enables Truecaller Verified Business customers to let their end customers know why they are calling them. It helps in adding context to business calls and improves customer confidence by communicating the reason for the call, even before the call is answered.
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